Terms of Use

Penfield Medical Cost Containment, Inc., along with its various affiliates and subsidiaries ( collectively known as “Penfield Care”) states that the following terms and conditions ( “Terms”) govern the use of all Penfield Care websites, which includes all websites owned and operated by Penfield Care ( the “Sites”).   Accessing and viewing the Sites or downloading or printing information from the Sites (hereby known as “Use” or “Using”), conveys your acceptance of these Terms as outlined below.  If you do not accept these Terms, you do not have permission to Use the Sites and should exit immediately. By Using the Sites, you are entering into an agreement with Penfield Care that you understand the Terms and agree to abide by them. This agreement is the legal equivalent of a signed and written contract that is legally binding.

1. Proprietary Rights

All material contained in the Sites is protected by law, including but not limited to, Canadian copyright law.  Except as indicated, Penfield Care is the owner of the copyright in the entire content (including trademarks, service marks, text, graphics, logos, email messages, bulletin board postings, brochures, communications and newsletters), as well as the various website addresses, and Penfield Care hereby reserves all rights in that regard. Penfield Care grants permission to access, view, download, copy, print and distribute non-confidential information found on the Sites provided the copyright notice appears on all copies, use is for internal informational purposes only, and no modification is made to any materials. You may not reproduce, display, publish, transmit, distribute or otherwise use the materials from the Sites for any public or commercial purpose without the prior written permission of Penfield Care. Penfield Care owns all trademarks, service marks or other logos featured on the Sites, and any use or misuse of these trademarks, service marks or logos is expressly prohibited and may be a violation of federal and state law.

2. Disclaimer of Liability and Warranty

USE OF THE SITES IS ENTIRELY AT YOUR OWN RISK. Penfield Care PROVIDES THE SITES ON AN “AS IS” AND “WHEN AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.  IN NO EVENT WILL Penfield Care OR OTHER THIRD PARTIES MENTIONED OR REFERENCED ON THE SITES, BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE, INABILITY TO USE, OR RELIANCE UPON THE SITES, OR ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, DEFECTS, DELAYS OR SYSTEM MALFUNCTION OF THE SITES, REGARDLESS OF WHETHER Penfield Care HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  Penfield Care DOES NOT GUARANTEE THAT ACCESS TO THE SITES WILL BE UNINTERRUPTED, THAT ALL LINKS WILL WORK, OR THAT YOU WILL HAVE ACCESS TO ALL INFORMATION.
 

3. Indemnity
 

By Using the Sites, you agree to indemnify, defend and hold harmless Penfield Care, its affiliates and subsidiaries, and all of their respective directors, officers, employees, representatives, proprietors, partners, servants, principals, agents, predecessors, successors, assigns, and attorneys from and against any and all fines, suits, proceedings, claims, causes of action, demands or liabilities of any kind or of any nature arising out of or in connection with Use of the Sites and any breach by you of the Terms herein.
 

4. User Communications, Including Email, Via the Sites
 

All information, ideas, suggestions, bulletin board postings, surveys, feedback, comments, questions or other communication (hereby known as "Communication") you transmit or provide to the Sites are, and will be treated as, non-confidential and non-proprietary, unless such Communication is classified as protected health information pursuant to the Health Insurance Portability and Accountability Act (HIPAA).  (For more information on our Privacy Notice, please click here).  Use of the Sites and any submission of Communications is entirely at your own risk. The User is responsible for whatever Communication is submitted, and the User has full responsibility for any submitted Communication, including its legality, reliability, appropriateness, originality, and copyright.
 

Penfield Care prohibits any posting or transmission of a Communication that is unlawful, encourages unlawful behavior or is otherwise inappropriate.  Penfield Care reserves the right to refuse or block any Communication or Use of the Sites that is unlawful, encourages unlawful behavior, or is otherwise inappropriate.
 

Penfield Care strives to maintain control of the Sites, within the constraints of current technology; however, as is customary for non-encrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to Penfield Care.  For that reason, to protect your privacy, you should not use email to communicate information to Penfield Care that you consider to be confidential, especially any protected or personally identifiable health information.  Penfield Care disclaims all liability with respect to any unauthorized access by third parties.

5. No Solicitation or Offer
 

The Sites are designed to provide general information about Penfield Care, its products and services, and its affiliates and subsidiaries.  By Using the Sites, no invitation, solicitation, or offer to join any Penfield Care network, program, or plan(s) exists. Penfield Care does not guarantee that all services or products offered by Penfield Care on the Sites will be available, in whole or in part, in all geographic areas. Certain services or products offered by Penfield Care may only be obtainable through an authorized Penfield Care representative, affiliate, or agent. Using the Sites is not contingent upon purchasing products or services from us, either directly or through the Sites. Services or products available from websites linked to the Sites carry no endorsement or guarantee from Penfield Care.
 

6. No Healthcare Advice
 

The Sites offer general information and services only and are not intended for specific individuals, ailments, or symptoms, nor are they tailored to your individual health needs.  All health-related Communication and services through the Sites are presented as general information and services and should not be used in place of information or services received from a licensed, practicing healthcare professional.  By Using the Sites, Penfield Care does not initiate any healthcare relationship (such as, but not limited to, a doctor/patient relationship).  Penfield Care does not warrant, endorse, or take any responsibility for your use of health-related communication, information, or services available through the Sites or available through externally-linked websites. Penfield Care holds no responsibility or liability for the use, misuse, or failure to use healthcare-related communication, information, or services available on the Sites or through externally-linked websites. You are fully responsible for your use, misuse, or failure to use healthcare-related communication, information, or services on the Sites or available through externally-linked websites.  Contact your licensed, practicing healthcare professional for specific communication, information, and services regarding your individual healthcare needs.
 

7. No Legal Advice
 

Nothing contained, expressed or implied in the Sites is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation.  The Sites may offer external links to websites that contain information that is publicly available; however, Penfield Care does not guarantee or warrant any legal advice offered on such externally linked websites.   Any information is presented “as-is” and no legal interpretation by the Sites is being offered. By Using the Sites, no attorney-client relationship is established or implied under any circumstances whatsoever. You are responsible for the use, misuse, or failure to use legal information or communication available on the Sites or any externally linked websites, and Penfield Care assumes no liability or responsibility for your use, misuse, or failure to use legal information or communication available on the Sites or externally linked websites.  Should you have any questions about any law, statute, regulation or other legal requirement referenced in the Sites, please contact your own licensed, practicing legal professional.
 

8. Updates, Corrections and Changes
 

Penfield Care does not warrant or guarantee the completeness, accuracy, or timeliness of any or all information available on the Sites or on externally linked websites.  Penfield Care reserves the right to modify or delete any or all information at any time without notice.  Furthermore, Penfield Care is not responsible for your use, misuse, or failure to use any or all information or services that have been modified or deleted. Penfield Care has no obligation to update any information or content on the Sites.  Penfield Care may also make improvements and/or changes in the information or content contained in the Sites at any time without prior notice.

9. Links to External Websites
 

Links to external websites are provided by Penfield Care as a service to you. Penfield Care does not endorse, approve, certify, or control these external websites and does not guarantee the content, accuracy, completeness or timeliness of information located at such websites.  These externally linked websites are maintained by third parties and the responsibility and liability of all information and services rests solely with them. Any access to externally linked websites is entirely at your own risk. Penfield Care is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these websites. Penfield Care is not responsible for the functionality of external links or for the functionality of the websites themselves.  Links to external websites may be removed at any time without notice.
 

10. Cookies
 

Penfield Care, at its sole discretion, may use what is known as "cookie" technology.   A "cookie" is a data element sent to your browser by a website when you link to that web site. By assigning a unique data element to each visitor, the web site is then able to recognize repeat users and track usage patterns to better serve visitors when they return to that website.  The cookie does not extract Protected Health Information (PHI) or Personally Identifiable Information (PII).  (For more information on our Privacy Notices, please click here.) Most browsers provide a simple procedure that enables users to control whether they want to receive cookies or notifies them when a website is about to deposit a cookie file.

Penfield Care reserves the right to make use of cookie technology.  Your web browser may allow for the disabling of cookies if you do not wish to receive them; however certain portions of the websites may not function properly without them.  The Sites will only use cookies that Penfield Care has created and stored on your computer.  Neither Penfield Care nor the Sites will access nor make use of any other cookies on your computer that were generated from organizations other than Penfield Care.
 

11. Governing Laws and Jurisdiction
 

These Terms will be governed and construed in accordance with the laws of the Province of Ontario, without reference to its choice of law.  By accessing, viewing, or using the material contained within the Sites, you consent to the jurisdiction of the federal and provincial courts, as applicable, presiding in Ottawa, Ontario, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available.
 

12. Warnings
 

Unauthorized access to secured databases or circumvention of security measures on the Sites may be a violation of provincial and/or federal laws. Access to and use of password-protected and/or secure areas of the Sites is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Sites may be subject to prosecution.
 

13. Hyperlinks
 

Penfield Care makes no representation or warranty whatsoever and assumes no responsibility or liability whatsoever in connection with the accuracy, completeness, suitability, functionality, or operation of the websites which may be hyperlinked to or from the Sites.  Penfield Care is in no way responsible for the views, content or accuracy of any websites which is either hyperlinked to or from the Sites, nor does Penfield Care endorse any content, products or services that may be advertised or noted on these websites.
 

14. Use of Publications
 

Use of forms, fliers, manuals and other documents (hereby known as “Publications”) are for those using Penfield Care services (“Customers”). Publications may be saved on Customers’ computer and may be printed in sufficient quantities for Customers. Penfield Care grants permission to Customers to access, view, download, copy, print and distribute Publications found on the Sites provided that Publications contain copyright notices on all copies, Publications are for internal purposes only, Publications are never used for any public or commercial purpose, and Publications are never modified.   Any other use of Publications other than those stated above is prohibited without prior written permission from Penfield Care.
 

15. Entire Agreement
 

The Terms contained herein constitute the entire agreement between you and Penfield Care with respect to your use of the Sites. If any part of these Terms is held to be invalid or unenforceable for any reason, the remaining parts will remain in full force and effect. You acknowledge that, in providing access to and use of the Sites, Penfield Care has relied on your agreement to be legally bound by these Terms.

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​Penfield Care, Inc

260 Hearst Way

Suite 310

Ottawa, Ontario, CANADA K2L 3H1
Ph: 877.791.0529 ​ Fax: 613.707.6644

info@penfieldcare.com

Penfield Care, Inc (US mailing address)

431 State Street

Suite 1235

Ogdensburg, NY, USA 13669
Ph: 877.791.0529 ​

info@penfieldcare.com